Refund Policy

7-Day Money-Back Guarantee

We stand behind the quality of Spanish in Your Pocket. If you're not satisfied with your purchase for any reason, you can request a full refund within 7 days of your purchase date.

No questions asked. No hassle. Simply email us at support@spanishinyourpocket.com with your order details.

How to Request a Refund

1. Email us at support@spanishinyourpocket.com within 7 days of your purchase
2. Include your order details: Your name and email address used for purchase
3. We'll process your refund within 5-7 business days
4. Refund will be credited to your original payment method

Refund Processing Time

Once we receive your refund request:

• We'll confirm receipt of your request within 24 hours
• Refunds are processed within 5-7 business days
• Depending on your bank or payment provider, it may take an additional 3-5 business days for the refund to appear in your account

What Happens After a Refund

Once your refund is processed:

• Your access to premium course content will be revoked
• Any downloaded materials remain available for personal use
• You can still access free content and resources
• You're welcome to repurchase at any time if you change your mind

Exceptions

The following situations are not eligible for refunds:

• Refund requests made after the 7-day guarantee period
• Purchases made with promotional or discount codes (unless specified otherwise)
• Accounts found to be in violation of our Terms of Service
• Subscription renewals (unless canceled before renewal date)

Subscription Renewals & Cancellations

For annual premium feature renewals (€49/year):

• You can cancel your renewal at any time before the renewal date
• Once renewed, the new subscription period is subject to the 7-day refund policy
• If you don't cancel before renewal, you'll be charged for the next year
• You'll receive reminder emails 7 days and 1 day before renewal

Beta Program Participants

If you purchased during our beta program at a special discounted rate, the same 7-day money-back guarantee applies. We value your early support and feedback, and we want to ensure you're completely satisfied with your learning experience.